About Day One Group and Our Philosophy

Our Philosophy

Day One works with indus­try lead­ers to sup­port the pur­suit of excel­lence across rev­enue and non-rev­enue func­tions. We con­struc­tive­ly chal­lenge clients to talk straight, take per­son­al risks with integri­ty and make com­mit­ted deci­sions that cre­ate change for them­selves and their oper­a­tions. Our team of tal­ent­ed solu­tions experts and design­ers col­lab­o­rate with our clients to cus­tomize pro­grams for all lev­els of man­age­ment for imme­di­ate rel­e­vance and impact in the workplace.

Our mis­sion of serv­ing our clients is root­ed in our belief that all voic­es bring strength and per­spec­tive to the con­ver­sa­tion. In all that we do, whether with­in our inter­nal team or with our client part­ners, build­ing a com­mu­ni­ty of trust is para­mount. We acknowl­edge that, since we are all dif­fer­ent, we all have unique per­spec­tives and abil­i­ties to share. We are com­mit­ted to con­tin­u­al open­ness and accep­tance to fos­ter inclu­sion and belong­ing in our inter­ac­tions and rela­tion­ships. With this in mind, we have adopt­ed the DEI state­ment offered by the Soci­ety of Human Resource Man­age­ment that aligns with our mis­sion. Day One Group Diver­si­ty Equi­ty and Inclu­sion Policy

 

Day One Group President and Founder, Stephen Giordano

Stephen Giordano, President and Founder of Day One Group
Stephen Gior­dano, Pres­i­dent & Founder of Day One Group

Stephen Gior­dano is Pres­i­dent and Founder of Day One Group, a con­sult­ing firm that spe­cial­izes in orga­ni­za­tion­al trans­for­ma­tion through exec­u­tive coach­ing, skills-based lead­er­ship train­ing and change management.

Stephen has over 20 years of expe­ri­ence both as an exec­u­tive coach and a strate­gic con­sul­tant, work­ing with a wide vari­ety of For­tune 500 and For­tune 100 firms. Cur­rent clients include Mor­gan Stan­ley, Spo­ti­fy, MetLife, Bloomberg, UBS, Neu­berg­er Berman, Deutsche Bank, and New York Road Runners.

As a coach and con­sul­tant, Stephen con­sis­tent­ly chal­lenges his clients to bal­ance their long-term vision with short-term exe­cu­tion. A key focus of his coach­ing method­ol­o­gy is the dynam­ics of inter­per­son­al skills as it impacts team man­age­ment, client rela­tion­ships and lead­er­ship development.

Stephen is unique in his abil­i­ty to con­struc­tive­ly encour­age his clients to self-reflect hon­est­ly, take per­son­al risks to act with integri­ty, and make com­mit­ted deci­sions that cre­ate desired change for them­selves and their orga­ni­za­tions. In addi­tion to coach­ing, Stephen advis­es lead­er­ship teams on strat­e­gy, orga­ni­za­tion­al devel­op­ment, and tal­ent man­age­ment. He works with lead­ers at all lev­els and sup­ports the pur­suit of excel­lence across rev­enue and non-rev­enue func­tions alike. Day One Group is ded­i­cat­ed to trans­form­ing man­agers into lead­ers and poten­tial tal­ent into real­ized achieve­ment while ulti­mate­ly help­ing com­pa­nies suc­ceed in hon­or­ing their mis­sion as well as reach­ing their bot­tom-line objectives.

Stephen began his con­sult­ing career in 1998 and worked as a Man­ag­ing Direc­tor for an inter­na­tion­al orga­ni­za­tion­al train­ing com­pa­ny from 2004–2011 before start­ing his own busi­ness. Pri­or to enter­ing con­sult­ing, Stephen spent ten years in high­er edu­ca­tion admin­is­tra­tion dur­ing which time he man­aged, trained and men­tored staff and fac­ul­ty mem­bers. Stephen holds a B.A. in Eng­lish from George­town Uni­ver­si­ty and a Master’s Degree in Edu­ca­tion from Man­hat­tanville Col­lege. Stephen is a mem­ber of the iCoach-New York pro­gram and has pro­fes­sion­al cer­ti­fi­ca­tions in Social Styles, Lumi­na Spark, Self Man­age­ment Pro­files, DiSC and the Har­ri­son Assessment.

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Engaging classroom sessions
Active learn­ing with imme­di­ate impact
Engag­ing sessions


Francesca Ferrara — Director, Client Experience

Francesca Ferrara Day One Group Senior Associate
Francesca Fer­rara, Direc­tor of Client Experience

Francesca Fer­rara has been with Day One Group since its found­ing. As an oper­a­tions orches­tra­tor, she over­sees client rela­tions and project man­age­ment, while work­ing close­ly with our team of design­ers and facil­i­ta­tors to ensure the qual­i­ty and suc­cess of Day One Group pro­grams. Her com­mit­ment to pro­fes­sion­al devel­op­ment and learn­ing facil­i­ta­tion has been a cor­ner­stone of her career.

As a for­mer teacher with a Mas­ter of Edu­ca­tion degree from Colum­bia Uni­ver­si­ty, Francesca under­stands both the the­o­ret­i­cal tenets and prac­ti­cal appli­ca­tions of design­ing and imple­ment­ing mean­ing­ful and mem­o­rable cur­ricu­lum. Her pas­sion for cre­at­ing learn­ing tools with real-life applic­a­bil­i­ty is evi­dent in her con­tri­bu­tions to Day One Group’s cus­tomized pro­gram designs for clients such as UBS, Neu­berg­er Berman, Mor­gan Stan­ley, and New York Road Run­ners. Her expe­ri­ence as a pro­fes­sion­al writer in both the aca­d­e­m­ic and enter­tain­ment indus­tries pro­vides a syn­the­sized blend of sub­ject area knowl­edge and acces­si­bil­i­ty to our content.

With over 15 years of cor­po­rate expe­ri­ence in both the for- and non-prof­it sec­tors of the sports and enter­tain­ment indus­tries, Francesca has devel­oped a deep under­stand­ing of and respect for the impor­tance of skills-based train­ing in the work­place. As a man­ag­er in the inter­na­tion­al licens­ing and mar­ket­ing divi­sion of the Nation­al Hock­ey League, she worked with 80+ licensees around the globe and devel­oped a bal­anced and ver­sa­tile style when work­ing with clients. Francesca’s firm grasp of the skills need­ed to help team mem­bers meet their full poten­tial con­tin­ues to enable real orga­ni­za­tion­al suc­cess with local and remote teams of vary­ing expertise.

Francesca also man­ages Day One Group’s exec­u­tive coach­ing prac­tice. She is an exec­u­tive coach trained and cer­ti­fied through the Baruch Uni­ver­si­ty iCoach NY pro­gram. She is also cer­ti­fied by The Tra­com Group to admin­is­ter, debrief and train indi­vid­u­als and groups in the Social Styles and Resilience assess­ment mod­el. Francesca is also a cer­ti­fied Lumi­na Spark facilitator.

Francesca resides in New Jer­sey with her two sons. She is active­ly involved in her local school dis­trict improv­ing the qual­i­ty of edu­ca­tion and enrich­ment offer­ings for stu­dents. In her free time, she enjoys run­ning and play­ing tennis.

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Christina Morfeld — Director of Learning Solutions

Christi­na Mor­feld, Direc­tor of Learn­ing Solutions

Christi­na Mor­feld is Direc­tor of Learn­ing Solu­tions for Day One Group, where she is respon­si­ble for course devel­op­ment and cur­ricu­lum man­age­ment. In col­lab­o­ra­tion with col­leagues and clients, she cre­ates and cus­tomizes syn­chro­nous, asyn­chro­nous, and blend­ed train­ing programs.

The focus of Christina’s 20+ years of instruc­tion­al design expe­ri­ence has been strength­en­ing work­place soft skills through instruc­tor-led and vir­tu­al instruc­tor-led work­shops and high­ly inter­ac­tive eLearn­ing. Christi­na is pas­sion­ate about craft­ing learn­ing expe­ri­ences that dri­ve behav­ior change and improve performance. 

Pri­or to Day One Group, Christi­na was Direc­tor of Learn­ing Solu­tions for Soft Skills Group and VP of Sim­u­la­tion-Based Train­ing for Access Tech­nolo­gies Group. She was respon­si­ble for eLearn­ing strat­e­gy, course devel­op­ment, qual­i­ty assur­ance, and con­tent man­age­ment for those com­pa­nies. Christi­na has also filled a vari­ety of oth­er instruc­tion­al design and con­tent devel­op­ment roles on a staff and free­lance basis.

Christi­na earned a Bach­e­lor of Arts degree in Psy­chol­o­gy, with an Industrial/Organizational con­cen­tra­tion, from Hof­s­tra Uni­ver­si­ty. She received a Diver­si­ty, Equi­ty, and Inclu­sion in the Work­place Cer­tifi­cate from the Uni­ver­si­ty of South Flori­da. In her spare time, Christi­na enjoys vol­un­teer­ing with her daugh­ter at a cat res­cue group in Connecticut.

 


 

Mayra Lopez — Office Manager & Sr. Administrative Assistant

Mayra Lopez, Office Man­ag­er & Sr. Admin­is­tra­tive Assistant

As Office Man­ag­er and Sr. Admin­is­tra­tive Assis­tant, Mayra Lopez keeps Day One Group opti­mized. Mayra runs the office and man­ages all admin­is­tra­tive aspects of our client part­ner­ships. With over six years of expe­ri­ence in exec­u­tive sup­port and client rela­tions, Mayra is a key play­er in the client com­mu­ni­ca­tion and pro­gram admin­is­tra­tion process.

Mayra has a proven track record of build­ing last­ing rela­tion­ships and a strong rep­u­ta­tion for man­ag­ing ser­vice excel­lence. Mayra honed these skills work­ing for the US Ten­nis Asso­ci­a­tion and the US Open in her past role. This expe­ri­ence also enriched her skill in deal­ing with diverse clients and col­lab­o­rat­ing with all lev­els of staff to reach com­pa­ny objec­tives. Her skills and cre­ativ­i­ty are just some of the few traits that make her a great fit here at Day One Group. 

Mayra grad­u­at­ed from Iona Col­lege with a BA in Mass Com­mu­ni­ca­tions with a focus on Pub­lic Rela­tions. She is bi-lin­gual. In her free time, she enjoys spend­ing time with fam­i­ly and friends, and it’s always around a din­ner table!