Videos

Day One Group Videos

Train­ing in Action Com­mu­ni­ca­tion Styles in the Workplace

Training in Action

Day One Group in the Classroom: Feedback Activity

Our course on Giv­ing Effec­tive Feed­back for Man­agers starts off with a chal­leng­ing and fun game to set the stage for authen­tic con­ver­sa­tions and mean­ing­ful dis­cus­sions. In this clip, par­tic­i­pants are doing a blind stack of sug­ar cubes with only ver­bal cues from their part­ners. The key is to lis­ten and col­lab­o­rate for team suc­cess. After we tal­ly the scores, the builders give feed­back to their part­ners on what worked and what didn’t work, as well as what they would like to see change for the next round. Will the scores improve after a thought­ful and action-spe­cif­ic exchange?

Day One Group in the Classroom:
Opening a Meeting and Introducing Yourself

Day One Group train­ings incor­po­rate role plays to bol­ster learn­ing and pro­vide invalu­able mod­el­ing and prac­tice for par­tic­i­pants. In this video, we demon­strate how advi­sors in a finan­cial ser­vices firm can effec­tive­ly open a client meet­ing and posi­tion them­selves as trust­ed advi­sors. Mas­ter­ing the crit­i­cal com­po­nents of client meet­ings is a proac­tive step in con­vinc­ing clients to invest their time and assets.

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Communication Styles in the Workplace

ineffective Before — Driver Frustration

Effective After: Versatile Amiable

Adapting to a Driver’s workstyle

Dri­vers are results-ori­ent­ed, so don’t waste their time! Be spe­cif­ic with deliv­er­ables and action steps when updat­ing a Dri­ver about a project’s progress. Know­ing your Com­mu­ni­ca­tion Style, as well as the styles of your work­mates, can improve your work rela­tion­ships and increase effi­cien­cy on teams.

Ineffective Before — Analytical Tension

Effective After — Expressive Flex

Adapting to an Analytical’s workstyle

Ana­lyt­i­cals need the facts and time to process infor­ma­tion. If you’re an Expres­sive, slow down your pace and pro­vide the details if you want to get buy-in from an Ana­lyt­i­cal. Notice how our Express­sive pre­sen­ter shifts his approach in the sec­ond video to finesse “the ask” and get a yes.