I just wanted to say thank you again for the great program you and Rick presented. Positive, focused, dynamic. The content and methods of your program were exceptional. I am using the techniques daily in my practice and life, and already see positive results from reflecting, more conscious listening, stacking and eye contact. I wasn’t poor at any of these skills before, but my biggest takeaway is “Be present. It’s about them, not me.” You change us so that we can change the lives of others with our counsel. That is very powerful stuff.