The Power of Listening

The focus of this pro­gram is to help par­tic­i­pants devel­op an aware­ness and under­stand­ing of fun­da­men­tal com­mu­ni­ca­tion skills need­ed to inter­act effec­tive­ly. This mod­ule focus­es on how empath­ic lis­ten­ing is used to gath­er infor­ma­tion, coun­sel oth­ers, demon­strate respect and accep­tance and set the stage for prob­lem solv­ing. The work­shop explores bar­ri­ers to lis­ten­ing that sti­fle moti­va­tion and pro­duc­tiv­i­ty. Through active­ly uti­liz­ing a lis­ten­ing mod­el, par­tic­i­pants learn how to bal­ance the skills of lis­ten­ing and speak­ing to cre­ate an envi­ron­ment that allows oth­ers to take own­er­ship of, and respon­si­bil­i­ty for, their actions.